Privacy Policy
Zealandier Tours is committed to keeping your personal information private. Our Privacy Policy explains how we do this, by telling you how we collect and use the information collected.
Who we are
Our website address is: https://www.zealandiertours.com (“Website”)
Collection and disclosure of personal information
Personal information is collected by Zealandier Tours, through our Website, emails, telephone conversations, any means of reservations or other forms of contact on our Website. Information collected can include (but not limited to) name, address, telephone number and email address. By using our Website you are consenting to the terms of this policy.
We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998). We collect information about you to fully process your order and to provide you with the best possible service.
You agree that you do not object to us contacting you for any of the above purposes whether by telephone, e-mail or in writing and you confirm that you do not and will not consider any of the above as being a breach of any of your rights under the Telecommunications (Data Protection and Privacy) Regulations 1999.
Zealandier Tours take all responsible measures to protect your information.
Please contact us immediately, if you believe that your information has been jeopardized in any way by your dealings with Zealandier Tours or our Website or if you wish to opt out of any of our correspondence.
Cookies and marketing tools
When you interact with our Website, we will automatically collect technical information about your equipment, browsing actions and patterns. Technical information includes internet protocol (IP) address, login data, time zone setting and location, operating system and platform, and other technology on the devices you use to access and use our Website.
We collect this technical information data by using cookies and other similar technologies.
A cookie is a simple text file which lives on a computer hard disk or mobile phone. Our server will recognise the cookie when you access our Website. These cookies allow us to distinguish you from other users of our Website. This helps us to provide you with a good experience when you use our Website and also helps us to improve and optimise our Website.
You don’t have to accept using cookies on your device, however if you choose to decline cookies, it may affect your experience because of this.
The cookies and marketing tools used by us include:
Google analytics
This uses cookies to let us know things like how you got to our Website, what pages were viewed, what articles were read by you, and any other interactions such as watching a video or filling in a form.
- Google Analytics and Google AdWords Remarketing. These let us build an anonymous list of visitors who have been to our Website before. As a result, we can serve you our ads on other websites you are looking at.
- Google Display Network Impression Reporting. This tells us if you have seen one of our Google Display ads and then came back to our Website another way. This helps us with attributing conversion actions on our Website.
- Google Analytics Demographics and Interest Reporting. This tells us your age, gender, potential interests, what you have been looking for online.
- Call Tracking Metrics. This is a tool that we use to determine which online marketing channels are generating calls. This tool also records calls.
- Integrated Services. This is how these tools can combine and analyse all the data above to help us (as advertisers) target more specifically.
You can block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies you may not be able to access all or parts of our Website.
If you wish to revoke your consent to the use of cookies on this Website you can either delete the cookies in your browsers memory or clear your cache.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, reivews etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Please note that links to third party websites, plug-in and applications may use cookies, over which we have no control.
If you write a review for Zealandier Tours on Reviews.io you can read their privacy policy here.
Who we share your data with
Your Personal Information may be disclosed to other reputable third parties who will help process your order. Zealandier Tours requires all such third parties to treat your Personal Information as fully confidential and to fully comply with all applicable NZ Data Protection and consumer legislation from time to time in place. We will not release your Personal Information to any company outside Zealandier Tours for mailing or marketing purposes.
You should be aware that if the police or any other regulatory or government authority investigating suspected illegal activities requests us to provide your Personal Information and /or User Information we are entitled do so.
We collect information about you during the checkout process on our store.
What we collect and store
We use cookies to keep track of cart contents while you’re browsing our site.
When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details. We’ll use this information for purposes, such as, to:
- Send you information about your order
- Respond to your requests, including refunds
- Process payments and prevent fraud
- Comply with any legal obligations we have, such as calculating taxes
We generally store information about you for as long as we need the information for the purposes for which we collect and use it.
Payments
We do not store any customer credit card details as this is managed by a payment gateway provider who is PCDI DSS compliant. When processing payments, some of your data will be passed to them, including information required to process or support the payment, such as the purchase total and billing information.
Mailing Lists
If you have signed up for our newsletter, we may from time to time send you information about our services.
If you no longer wish to receive this information please let us know by emailing admin@zealandiertours.com or by following the unsubscribe information at the bottom of the communication. Please be aware that it may take up to 10 working days for changes to your preferences to take effect.
Contact us
If you have any questions regarding our Privacy Policy, we can be contacted as follows:
Zealandier Tours of New Zealand
PO Box 4527, Mount Maunganui, New Zealand
Phone +64 7 5724 118 or email us at admin@zealandiertours.com
